Privacy Policy

Privacy Policy

This policy explains what we collect, how we use it, and the choices you have when using Srnadigital's website and services.

Overview

Last updated: February 17, 2026

This Privacy Policy applies to our websites, pages, forms, and communications. By using our site or submitting your information, you consent to this policy.

If you have questions, email support@srnadigital.com.

Information We Collect

Last updated: February 17, 2026

  • Contact details: name, email, phone number, business name, website, and other info you submit via forms.
  • Scheduling details: information you provide when booking a call (e.g., Calendly/GoHighLevel), including notes you submit.
  • Usage data: device/browser info, pages viewed, and interaction events collected via analytics tools.
  • Advertising data: information related to ad performance and conversions (e.g., pixels or conversion APIs) where enabled.

We do not intentionally collect sensitive personal information. Please do not submit sensitive data through website forms.

How We Use Information

Last updated: February 17, 2026

  • To respond to inquiries and schedule calls.
  • To provide services, onboarding, and support.
  • To improve website performance and user experience.
  • To measure marketing effectiveness and conversions (where enabled).
  • To send service-related messages (confirmations, updates, reminders).

Sharing & Service Providers

Last updated: February 17, 2026

We may share information with trusted service providers that help us operate the business (e.g., scheduling tools, CRM, automation, email/SMS providers, analytics, hosting). These providers process data on our behalf and are expected to protect it.

We may also disclose information if required by law, to protect rights and safety, or to prevent fraud/abuse.

Cookies & Tracking

Last updated: February 17, 2026

We may use cookies and similar technologies to remember preferences, understand traffic, and measure advertising performance.

If we use advertising pixels (like Meta Pixel), we recommend using a cookie consent banner that loads marketing tags only after consent (where required). You can also control cookies via your browser settings.

SMS & Text Messages

Last updated: February 17, 2026

We collect phone numbers only when voluntarily submitted through our website forms (e.g., free report request, product purchase). SMS consent is collected via two separate, unchecked checkboxes on our website forms — one for delivery notifications and one for marketing messages. Each checkbox is independent. You may opt into one, both, or neither. Checking either box is not required to complete a purchase or download.

Delivery Notifications: By checking the delivery notifications checkbox, you agree to receive transactional text messages including report delivery confirmations, purchase confirmations, digital product download links, and booking reminders.

Marketing Messages: By checking the marketing messages checkbox, you agree to receive promotional text messages including offers, tips, follow-ups, and educational content related to our digital marketing products and services.

Frequency: Message frequency varies. Typically 2–4 messages per month.

Opt-out: You can opt out at any time by replying STOP to any text message. After opting out, you will not receive any further SMS messages from us unless you re-subscribe. You may also text HELP for assistance.

Carrier disclaimer: Standard message and data rates may apply depending on your mobile carrier and plan.

We do not sell, rent, or share your phone number with third parties for their marketing purposes. Phone numbers are used solely for communication directly from Srnadigital.

Security & Retention

Last updated: February 17, 2026

We take reasonable measures to protect your information, but no method of transmission or storage is 100% secure.

We retain information only as long as necessary for legitimate business purposes (support, reporting, compliance) and then delete or anonymize it when appropriate.

Your Rights

Last updated: February 17, 2026

Depending on your location, you may have rights to access, correct, or delete your personal information, or to object/restrict certain processing.

To request changes or deletion, contact support@srnadigital.com and include the email/phone you used to contact us.

Contact

Last updated: February 17, 2026

For privacy questions or requests, email support@srnadigital.com.