Terms & Conditions

"Srnadigital," "we," "us," or "our" refers to the service provider. "Client," "you," or "your" refers to the purchaser of services.

We provide performance-focused marketing and implementation services that may include: campaign strategy, advertising management, landing/booking flow builds, tracking setup, automation workflows, and follow-up systems. The exact scope is defined in writing (proposal, onboarding notes, invoice, or a signed agreement).

• Strategy, campaign setup, creative direction, and optimization for paid traffic (for example, Meta Ads).
• Booking flow build or optimization, including conversion tracking configuration where applicable.
• Follow-up and automation workflows (confirmations, reminders, reschedules, and no-show recovery), where applicable.

Deliverables and timelines vary by project and are confirmed before launch.

To perform effectively, you agree to:

• Provide accurate business info, offer details, and constraints.
• Provide timely access/approvals to required accounts and tools.
• Maintain reasonable calendar availability and handle inbound conversations promptly.
• Follow applicable laws and platform policies (advertising, privacy, consent, claims, and disclosures).

Fees are billed as described in your proposal or invoice. Advertising spend is billed directly by the advertising platform and is separate from our fees.

Our fees may include an Implementation & System Installation component (strategy, build/setup, creative production, tracking configuration, automation setup, QA/testing, and launch preparation). This work is labor-based and starts immediately once onboarding begins.

You remain the owner of your accounts and data. We may request partner/admin access to implement and optimize campaigns on your behalf.

If your engagement is pay-per-performance, the specific performance event(s), definitions, and qualification criteria (if any) are confirmed in writing before launch (for example: what counts as a "qualified booked appointment").

The performance model is designed to align incentives, but outcomes still depend on factors such as your offer, market conditions, availability, and sales execution.

We reserve the right to pause, adjust, or stop campaigns if we are materially blocked by missing access, delayed approvals, policy restrictions, broken tracking, significant offer changes, or insufficient calendar availability.

Srnadigital provides a performance-based marketing + implementation service. Because work begins immediately (strategy, creative production, system build, tracking, configuration, testing, and optimization), all service fees are non-refundable once work starts.

This includes (without limitation): time spent on strategy, account setup, creative/copy development, landing/booking flow work, tracking setup, automation/follow-up configuration, testing, revisions, campaign build, and optimization.

Advertising spend is always non-refundable because it is billed directly by the platform and is outside our control.

If you have a billing concern, contact support@srnadigital.com and we'll review it promptly.

Either party may terminate the engagement for any reason by written notice. If your engagement includes a separate signed agreement, that agreement governs. Otherwise, termination becomes effective at the end of the current billing period shown on your invoice.

Upon termination, we will provide reasonable offboarding support (access removal, handoff notes, and current campaign status) where applicable.

We do not provide prorated refunds for partial service periods, and ad spend remains non-refundable.

All screenshots, revenue figures, and performance data displayed on this website are from real client accounts. They represent individual outcomes achieved by specific clients under specific conditions.

Results depend on factors outside our control, including but not limited to: your market, offer quality, pricing, ad budget, execution quality, competition, responsiveness, and sales ability. We do not claim that the results shown are average or typical, and we make no representation that any user will achieve similar outcomes.

Nothing on this site constitutes financial or investment advice. Past performance of our clients does not guarantee future results for any new user. You should evaluate all opportunities based on your own circumstances.

SMS consent is collected via two separate, unchecked checkboxes on our website forms — one for delivery notifications and one for marketing messages. Each checkbox is independent. You may opt into one, both, or neither. Checking either box is not required to complete a purchase or download.

Delivery Notifications: By checking the delivery notifications checkbox, you agree to receive transactional text messages including report delivery confirmations, purchase confirmations, digital product download links, and booking reminders.

Marketing Messages: By checking the marketing messages checkbox, you agree to receive promotional text messages including offers, tips, follow-ups, and educational content about our services.

Frequency: Message frequency varies. Typically 2–4 messages per month.

Opt-out: You may opt out at any time by replying STOP to any text message. Once you opt out, you will not receive further SMS from us unless you re-subscribe. You may also text HELP for assistance.

Carrier charges: Standard message and data rates may apply depending on your mobile carrier and plan. Srnadigital is not responsible for carrier fees.

We will not sell, rent, or share your phone number with third parties for their marketing purposes.

Results vary based on your offer, market, pricing, competition, calendar availability, responsiveness, and sales execution. We do not guarantee revenue, profit, or specific financial outcomes.

To the maximum extent permitted by law, Srnadigital will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue.

We are not affiliated with Meta Platforms, Inc. “Meta,” “Facebook,” and “Instagram” are trademarks of their respective owners.

Questions about these Terms? Email support@srnadigital.com.